Feedback Management

HyperThink provides both the layers of feedback management system i.e the Software & Hardware (Kisosk). Kiosks placed at strategic exits within the system to provide immediate anonymous real time customer sentiment. Customers give feedback by choosing a facial expression and color while other question types and routing build a detailed picture. Powerful validation system prevents manipulation by customers or staff. Back-end system provides analytics and real time alerts in the event of any flairs in negative feedback.

Our Customer Feedback Kiosk which can be customized w.r.t hardware and software allows businesses to capture in moment survey feedback from customers in real time using Survey Kiosk App with Smiley Emojis. Our customer feedback kiosk is suited for a wide range of locations and it makes it convenient for customers to share their likes directly on smart TV’s or via a Content Management System (CMS).